Retail business App Privacy Policy

Last Updated Date: February 28, 2023,

Effective Date: March 01, 2023,

Thank you for using “RETAIL BUSINESS APP”. “RETAIL BUSINESS APP” Services may include (1) online services accessible through https://usnet.com.np/retailbusiness (“site”); (2) software applications that can be downloaded to a mobile device or computer (“RETAIL BUSINESS Apps”); and (3) any services available on Site and “RETAIL BUSINESS APP”.

This Privacy Policy describes how we collect, use, and handle your personal information when you use our “RETAIL BUSINESS APP. It also applies to any personal information we collect from the operation and use of Products while connected to our services.

“RETIAL BUSINESS APP” may contain links to other websites or online services that are operated and maintained by third parties and that are not under the control or maintained by us. This Privacy Policy does not apply to how third parties collect, use, disclose, or retain information. We encourage you to review the privacy policies of these third-party websites or services.

We may modify this Privacy Policy at any time, provided certain provisions of this Privacy Policy prove to be incomplete or outdated and further provided that these changes are reasonable for you, taking into account your interests. We will notify You of any changes by revising the "Last updated" date at the top of the Privacy Policy and, in some cases, we may provide you with additional notice (such as displaying a prominent notice on Our Service or adding a statement to our website homepage or sending you a notification). We encourage you to review the Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

By using “RETAIL BUSINESS APP” Services and Products or other acting permitted by the applicable laws, you are deemed to have read, acknowledged, and accepted all the provisions stated here in this Privacy Policy, including any changes we may make from time to time. In order to comply with applicable laws, including local data protection legislation, we will specifically seek prior express consent to the particular processing (e.g. providing marketing material to you) of personal information. Furthermore, we are committed to protecting the privacy, confidentiality, and security of your personal information by complying with applicable laws, and we are equally committed to ensuring that all our employees and agents uphold these obligations.

In this Privacy Policy, “Personal Information” shall have the same meaning as “personal data” and shall mean the information that can be used to identify an individual, either from that information alone or from that information and other information we have access to about that individual.

What Information We Collect and Why We collect the Information: We collect the following information to provide, improve, and protect our App Services:

1.1

Account information: We collect and associate with your account, the information you provide to us when you do things such as sign up for your account, subscribe for services and set up two-factor authentication, e.g. your user name, your company name, your phone number, email address, payment information, and physical address of your store . When you sign up for your account, we will also collect your store location, e.g., which country or district you reside in. We use this location to deliver your orders and services on doorstep.

1.2

Your store/company information: “RETAIL BUSINESS APP” services are designed to make it simple for you to manage your sales of your Retail product from your stores, maintain your inventory smart way so that your sales service will be improvised, real-time you can claim damage items with uploading photos of damaged items, you can track status of your placed orders. Real-time tracking will be done by our apps by detecting live location of our delivery team those who all will be using “RETAIL BUSINESS APP”. To make possible, we need to associate your store location, address details and live location by collecting your store details, email, mobile no. and relevant information require when you download and configure “RETAIL BUSINESS APP”.

1.3

Your Content: “RETAIL BUSINESS APP” Services enable you to view, save and share content through our apps , like video clips of product, your store, images, and messages with your vendors and supplier to access. To make that possible, we store, process, and transmit Your Content.

1.4

Usage information: We collect information related to how you use “RETAIL BUSINESS APPS” Services and manage your Product, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities. We use this information to improve our “RETAIL BUSINESS” Services, develop new services and features, and protect our users. For example, to improve “RETAIL BUSINESS” Services, we collect information about how you interact with “RETAIL BUSINESS APPS” to understand what features are most useful to you and improve them. To protect our users, we analyze things like IP addresses, device types, login history, and password changes to detect and respond to abusive behavior. Our “RETAIL BUSINESS APPS” may also contain links to other websites operated by third parties and may include social media features such as Facebook buttons (such as “Like,” “Tweet” or “Pin”), so we may record your interaction with these links.

1.5

Device information: We also collect information from and about the devices you use to access “RETAIL BUSINESS APP”. This includes things like the browser, device name, type of network and Operator you use, and the UUID, model, system version, language, and time zone of your device. We may also receive information through device settings that you turn on, such as access to your GPS location.

1.6

Cookies and other technologies: We also use cookies, web beacons, pixel tags, and other technologies to keep records, store your preferences, and collect information such as log data and device data. For example, cookies help us with things like remembering your username for your next visit, understanding how you are interacting with our “RETAIL BUSINESS APP”, and improving them based on that information. This allows us to better understand how you use our “RETAIL BUSINESS APP” and Products, diagnose and troubleshoot any problems you have, and otherwise administer and improve our “RETAIL BUSINESS APP’. For more information about cookies, please refer to our Use of Cookies.

How We Use Your Information: We process your information (1) to provide “RETAIL BUSINESS APP’ described in the Terms of Services; (2) in furtherance of our legitimate interests in operating “RETAIL BUSINESS APP” and business; and (3) with your consent. In some cases, we may process your information to comply with applicable law, legal process, or regulation; protect any person from death or serious bodily injury; or carry out a task in the public interest.

2.1

Examples of “RETAIL BUSINESS APP” processing your information to provide you with “Retail Business” Services include

i.	Providing, updating, maintaining, and protecting “RETAIL BUSINESS” Services and business. For example, when you use the APPS to order item, claim damage, delivery tracking items we will collection your real-time location, your personal information and your device information to make sure that you will get delivered your items and services on defined timeline and also help you to verify your orders and time of delivery along with all required details. This may include capturing and sending you portions of this data as part of a notification or analyzing the data for your updates and prompt service.
ii.	Troubleshooting issues, you may encounter with “RETAIL BUSINESS APPS”. If you contact us with questions or concerns about “RETAIL BUSINESS APPS’ and our service, we may use your personal information to verify your identity and respond. If you contact us via “RETAIL BUSINESS APP” Customer Services, we may further require certain personal information. You can find more details about how we process your personal information in our privacy notice (??? LINK for Customer Service). When there are reasonable doubts regarding your identity, you might be asked to provide further information, e.g. a copy of a document, which helps us to verify your identity. It can be any document such as a photo of your Product, or your purchase invoice. Should you provide any other documents, personal details such as your name and your address should be clear in order to be able to identify you, while any other data such as a photo or any personal characteristics, may be blacked out. Our use of the information on your identification document is strictly limited: the information will only be used to verify your identity and will not be stored for longer than needed for this purpose.
iii.	Billing, account management, and administrative purposes. If you subscribe to premium services, we may collect and process payment information, including your name, credit or debit card information, billing address, and details of your transaction history.
iv.	Sending you emails and other communications. We may contact you about important changes to “RETAIL BUSINESS APP” Services and Service-related notices, including alerts, software update notices, and policy and terms modification notices. These communications are considered part of “RETAIL BUSINESS APP” Services and you may not opt out of them.

2.2

Examples of “RETAIL BUSINESS APP” processing your information in furtherance of our legitimate interests in operating “RETAIL BUSINESS APP” Services and business include

i.	Understanding how you use our Services and improving them.
ii.	Investigating and preventing security issues and abuse of “RETAIL BUSINESS APP” Services or “RETAIL BUISNESS APP” users.
iii.	Analyzing issues, you may encounter with “RETAIL BUSINESS APP” Services and Products and improving them. For example, we may analyze the connection speed between your DEVICE and “RETAIL BUSINESS APP” to troubleshoot the issue and improve them.
iv.	Managing our everyday business needs, such as auditing, administration of our “RETAIL BUSIENSS APPS” Services, fraud prevention, and enforcement of our corporate reporting obligations and Terms of Service.

2.3

Examples of “RETAIL BUSINESS APP” processing your information with your consent include.

i.	Sending you marketing materials relating to the products and services. You have the right to opt out of our proposed use of your personal information for this marketing purpose.
ii.	Collecting feedback or answers to our questionnaires from you to improve our Services and Products and develop new features.

Whom We Share Information with: We do not sell any personal information to third parties, and we never will. We may share your personal information with third parties as discussed below:

3.1

Others working for and with “RETAIL BUSINESS APP”. “RETAIL BUSINESS APP” uses certain trusted third parties (for example, subscribed products companies, providers of customer support and IT services) to help us process, store, and protect some of your information and otherwise help us administer our “RETAIL BUSINESS APP” Services effectively, facilitate payments, provide a better user experience, and increase the quality of our “RETAIL BUSINESS APP” Services. These third parties will access your information only to perform tasks on our behalf in compliance with this Privacy Policy, and we’ll remain responsible for their handling of your information per our instructions. For a list of trusted third parties that we use to process your personal information, please contact us.

3.2

Law and Order; the Public Interest. We access, preserve and share your information with regulators, law enforcement, or others:

In response to a legal request (e.g. a search warrant, court order, or subpoena) if we have a good-faith belief that the law requires us to do so;

ii.

When we have a good-faith belief that it is necessary to: detect, prevent and address fraud, unauthorized use of “RETAISL BUSINESS APP” Services, breaches of our terms or policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or RETAIL BUSINESS APP Services), you or others, including as part of investigations or regulatory inquiries; or to prevent death or imminent bodily harm. For example, if relevant, we provide information to and receive information from third-party partners about the reliability of your account to prevent fraud, abuse, and other harmful activity on and off RETAIL BUSINESS APP Services.

Securing and Retention Your Information:

4.1

Security: We have implemented commercially reasonable administrative, technical, and physical security controls that are designed to safeguard personal information. We have a team dedicated to keeping your information secure and testing for vulnerabilities. We conduct periodic reviews and assessments of the effectiveness of our security controls. We also continue to work on features to keep your information safe in addition to things like two-factor authentication and encryption of you Information and communication.

If you have any further questions about the security of our “RETAIL BUSINESS APP Services, please contact us.

Retention: Generally, we store your information on RETAIL BUSINESS APP servers which are established upon third-party servers until you delete or edit it, or for as long as your account is in existence, or we need it to provide you the services unless a longer retention period is required or permitted by applicable laws.

Your Rights:

5.1

Keeping your personal information current helps ensure that we provide you with the most relevant offers. You can access, update or delete your personal information by logging into your RETAIL BUSINESS APP Account and going to your account setting section

5.2

You can limit the information you provide to RETAIL BUSINESS APP as well as the communications you receive from RETAIL BUSINESS APP through your Account preferences. Notwithstanding, we may still e-mail you non-commercial e-mails related to your Account and your transactions on RETAISL BUSINESS APP Services.

5.3

If you close your account, we will initiate the deletion of this information immediately. But please note: (a) there might be some latency in deleting this information from our servers and backup copies; and (b) we may retain this information if necessary to comply with our legal obligations, resolve disputes, or enforce our agreements.

5.4

You may manage how your mobile device and browser share certain device data with us by adjusting the privacy and security settings on your device. Please refer to the instructions provided by your mobile service provider or the manufacturer of your device to learn how to adjust your settings.

5.5

If you are located in the European Economic Area (EEA), subject to limitations in applicable law, you have certain rights with respect to your personal information, such as a right of access, rectification, restriction, opposition, and portability. To exercise your rights, please contact us. You also have the right to always withdraw your consent, free of charge. You can do this by opting out by rejecting the use of cookies through your browser settings. However, your withdrawal may affect your continued use of RETAIL BUSINESS APP Services. If you have concerns about how we handle your personal information, you have the right to lodge a complaint with the data protection authority in your country/region of residence.

Social Networks and Others:

6.1

Social Networks: You have the option to link social networks, such as Facebook, to your Account. You will be able to post your RETAIL BUSINESS APP activity to your social network. By proceeding through any of the above steps, you grant “RETIAL BUSINESS APP” permission to access elements of your social network profile information that you have made available to be shared and to use it in accordance with the social network’s terms of use and this Privacy Policy.

6.2

Links to other websites: We may permit others to link to RETAIL BUSINESS APP Services or to post a link to their website. We do not endorse these websites and are not responsible for other websites or their privacy practices. Please read their privacy policies before submitting information.

Children's Privacy: We do not intend that any portion RETAIL BUSINESS APP Services will be accessed or used by children under the age of 18 or equivalent minimum age in the relevant jurisdiction and such use is prohibited. Our RETAIL BUSINESS APP Services are designed and intended for adults. By using RETAIL BUSINESS APP Services, you represent that you are at least 18 years old, or above the equivalent minimum age in the relevant jurisdiction and understand that you must be at least 18 years old, or above the equivalent minimum age in the relevant jurisdiction in order to create an account and purchase the goods or services advertised through our RETAIL BUSINESS APP Services. If we obtain actual knowledge that an account is associated with a registered user who is under the age of 18 years old or the equivalent minimum age in the relevant jurisdiction, we will promptly delete information associated with that account. If you are a parent or guardian of a child under the age of 18 or equivalent minimum age in the relevant jurisdiction and believe he or she has disclosed personal information to us, please contact us. A parent or guardian of a child under the age of 18 or equivalent minimum age in the relevant jurisdiction may review and request deletion of such child’s personal information as well as prohibit the use thereof.

Global Operations:

8.1

We transfer and process your information globally both in our own facilities and with service providers, or partners, regardless of where you use our Services. As RETAIL BUSINESS APP operates globally, we may transfer your personal information to our affiliates worldwide, when processing that information for the purposes described in this Privacy Policy, e.g. if you request for customer services from RETAIL BUSINESS APP , our colleagues in Nepal, India, ???? or China may access certain of your information (wherever you are located) in order to provide the requested services to you. We shall do so in accordance with the applicable laws. We will ensure that all transfers will be in accordance with requirements under your applicable local data protection laws by putting in place appropriate safeguards. You hereby agree to the data transfer, and you have the right to be informed of the appropriate safeguards taken by RETAIL BUSINESS APP for this transfer of your personal information.

8.2

Currently we have data in Microsoft Azur Cloud and your account information (like your account name, email address, phone number, and product serial number) will be stored in all these data centers, regardless of where you use our Services. The laws, regulations, and standards of the country in which your information is stored or processed may be different from those of your own country. You have understood that the risks under applicable data protection laws are different, and we may transfer to and store your personal information at our overseas facilities. However, this does not change any of our commitments to safeguard your personal information in accordance with this Privacy Policy.

8.3

If you are located in the EEA, then whenever RETAIL BUSINESS APP shares your personal information with a third party outside the EEA, or transfers such information to a third party outside the EEA, RETAIL BUSINESS APP will put in place contractual protections as approved by the European Commission, to secure your information.

8.4

In certain jurisdictions, we may also deploy local servers in accordance with local law requirements.

Contact Us:

9.1

If you have questions or concerns about “RETAIL BUSINESS APP, Services, or privacy, please do not hesitate to contact our Data Protection Officer at compliance@usnet.com.np. Please provide: (i) your name (or nickname), your country/region of residence, and your preferred method of contact; and (ii) the details of your request or comment along with any corresponding website links or pages.

9.2

If they can’t answer your question, you have the right to contact your local data protection supervisory authority.

9.3

Mailing/Contact Address:

Ultimate System

Rungta Market 2^nd floor, Adarshnagar,

Birganj 44300, Nepal.